Terms, delivery and returns

Who sells to you

The merchant of record for every merch order is DATRO CONSORTIUM LIMITED, a company registered in England and Wales. DATRO runs this shop pro bono, on behalf of the Great House Farm / Tŷ Mawr heritage project. It sells at cost and not for profit; any surplus goes to the project.

Payment

You pay at our print partner's secure checkout (Printify Pop-Up Store). Card details are handled by the payment processor and never pass through this website.

Printing and delivery

Each item is printed when you order it, usually within 2–5 working days, then posted with tracking. The delivery price and estimated time for your address are shown at checkout before you pay.

Returns and faults

Items are made to order, so we can't take returns for a change of mind (the right to cancel doesn't apply to personalised or made-to-order goods under the Consumer Contracts Regulations 2013). If an item arrives damaged, misprinted or faulty, tell us within 30 days with a photo and we'll arrange a free reprint or a full refund. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Contact

Questions about an order: info@bucklerfamily.estate. Please include your order number.

The designs

All designs were made for this shop and are © DATRO CONSORTIUM LIMITED for the Great House Farm / Tŷ Mawr project. Pictures of the farm are real photographs from the farm’s own album, restored (upscaled, contrast, toning, sky removal) without changing what they show. The other designs are typography and line art. The Williams–Buckler crest is a brand device combining the Williams and Buckler arms; not a grant of arms.

Last updated 20 October 2026. — Sion's Tab agent